The Emerging Artist Platform

Hi all,

Does anyone have experience of the UK based Emerging Artist Platform sponsored by Hansford & Sons Fine Art? It seems to me there is something seriously wrong with this organization. My experience so far has been awful. Basically they have taken the money from my collectors but then they fail to organize the shipping. They are very hard to reach even with email. The delay has been a month now. I have asked them to call me but they haven’t so far. The whole business seems to be very unprofessional if it’s not a scam.

Please, share your experiences.

231 comments
  • Anonymous

    Jazz Davies and Lucien Hector are professionals at dodging debt. They don’t give contracts to their staff in order to get away with not paying wages (in spite of promises). Without a contract, staff debt is a non-criminal matter. The couple owe thousands to staff who have worked for them. They dodge court orders by regularly moving from rented accommodation and never providing home addresses for mail, making it impossible for bailiffs or law enforcement officials to find them. They take 0 accountability for their actions and ignore requests to cancel subscriptions to their fake art promotion service, thus continuing to charge users against their will. They also owe months and months of rent to the landlord of the establishment in Milton Keynes where they had a gallery (which was only open to create a facade of integrity for their scam business).

    Jazz and Lucien create fake digital personas to scam social media users into signing up for a direct debit to their service and in return, users are given nothing for their money. This couple know exactly how to avoid law enforcement on their criminal actions. Their social media presence for the business is propaganda. The are not art experts. They abuse anyone who questions them. They will continue to run away and avoid accountability for their actions.

    If you know a lawyer, solicitor, celebrity, MP, anyone of influence who can stop these criminals and make them pay up for the amount of money they owe artists, ex staff and everyone else who has come in contact with them, PLEASE REACH OUT TO THEM and ask for help.

    Creatives have been gas lit into believing they are the problem. It’s not right.

    • Anonymous

      Hi

      I am relieved to know that I wasn’t going crazy and that I am not alone in this disgusting scam..I never received any exposure with their scam and despite cancelling my second year they still deducted it from my account. I have been dealing with my bank , however it seems we all need a lawyer’s opinion. All of my emails bounced back.

      Good luck all.

      • Anonymous

        I have had the same experience. The only way to stop the yearly payments coming off your account is to block your card and request a new bank card (with a new card number) since they have your card number when you first sign up they just use that again and again, year after year.
        I hope they rot in hell for what they are doing.

        • Anonymous

          We changed a credit card last year, reported the scam to the bank, and still got charged!
          Stay away from EAP Scammers! You won’t be able to cancel the account after giving them all your info!
          Don’t!

      • Anonymous

        Exactly the same as me, they never promoted or added anymore of my work when I sent it in yet debited for an extra year, I tried to contact them and the bank. So I’m hoping they don’t again. Ripped off

  • Anonymous

    Hi guys, I have been scammed by them too and would hate for anyone else to experience what we have. I’m going to collate every experience / bad review and do something about it! They don’t deserve to still have a presence online, please report them on Instagram for fraud so their page gets shut down. Reply to this message if you want to send me your personal experiences so I can use them as evidence. Thank you

    • Anonymous

      They still seem to be in the scamming business, even after a year of this post being put up.

      They did the usual to me, took my money and then I never heard back from them until finally getting this Jazz character for a brief back and forth. She accosted me and told me she was going to seek legal action against me. She actually told me she was going to refund my money but of course they never did. These people are crazy, downright insane.

      FYI, they freak out when people leave negative comments on their Instagram pages, so they should be bombarded with them.

      Anyone who does not think this is a total scam needs to wake up. This is despicable behavior from these people.

      Please continue reporting to the authorities in the UK and reach out to people who can get this matter published so people know to avoid these absolute con artists.

    • Anonymous

      They are scammers. Do not give them your payment info! After one year, you won’t be able to cancel the plan and the bank will keep charging you! The people from Emerging Artist Platform won’t be answering your emails and you won’t be able to cancel the plan. Ever. After setting my website, I haven’t heard from any of them.

      • Anonymous

        I contacted the bank prior to the one year and asked how to protect myself and they gave me a new card, and still they managed to charge me. The reason for this is that they set up annual payments in advance (when you initially pay) BEFORE I changed my card which gives them annual access to the new card´s details. What you need to do is either close your account with the bank and go to another bank OR open a new account and get a brand new card to that account and close the previous account and cancel the card connected to that account.

    • Anonymous

      So here is how the scam seems to go:

      1) Invite hundreds if not thousands of artists to join.

      2) Use a select few on the website

      3) Take all the enrollment fees from the vast majority of artists

      4) Close communications

      5) Recharge annually to avoid detection.

      ____________________

      If someone on the hijacked artworks side of things wants to fill everyone in on how they think that stuff goes down please post

      • Anonymous

        I used to work for them and this is so that when your annual subscription automatically renews they will make a lot of money.

        They are 100% fake and this is 100% a scam. Artists need to be made aware. I agree with the previous comment of bombarding their pages.
        Jazz and lucien are the worst people.

    • Anonymous

      I’m so glad I found an area where other people have the same issue and that I’m not alone. I’ve been trying to cancel my subscription with them for weeks but the keep ignoring my requests. They were very quick to take my money. I did not sign an debit order agreement or even agree in any way to on going yearly payments so I’m pretty sure what they are doing is ilegal. I will be seeking legal action against them. Maybe we could start some type of petition to put an end to them? But what could the petition be about I wonder?

      • Anonymous

        please someone pursue legal action against them. they still will not take down my profile. they are using an image of me without my permission.

        Please someone take them to court!

      • Anonymous

        Hi, I have the same problem with them. Although I cancelled my subscription last year, they again (illegally) pulled the yearly payment via the credit card. In my case they are also ignoring my emails. If a petition is created, then I will participate. I think they should also be reported to instagram and facebook, to try to reduce the number of new victims.

        • Anonymous

          Well, I had the same problem. Now I will send a letter to my credit card, in order to avoid payment. But should be better to include all this messages in their IG profile.

    • Anonymous

      Same here. They took the money, and then stopped answering my emails, they didn’t comply with the promised services, and charged me a few das ago for contract renewal even though I had cancelled my subscription (by mail) several months ago.
      Their FB page has vanished.
      Their Instagram still exists and I write my experience there on each of the posted pictures.
      I also told my bank to block this merchant.
      I wish I had read all the comments here before I registered with them….

    • Anonymous

      My daughter created art from age 37 to 39 while dealing with colon cancer and had a website. Emerging Artists have stolen from her and are still selling her art online….except they have never owned any of her art. Upon hearing of her death, an out-of-country colleagues hers went online and “bought” a piece of her art. When he didnt receive it he inquired of us. Fortunately we had the piece in our possession for him. These scoundrels were elusive and never able to be caught. Do not buy any of Christina Skinner art. They don t own any of it to sell. I do not know if my daughter contacted them when creating the art.
      I have absolutely no idea how they got MY credit card to charge!

  • Anonymous

    I have had an ABSOLUTELY BAD EXPERIENCE with EAP. None of the outcomes promised have been made, no exhibitions (online or physical), I can’t even find any of my work let alone my artist profile on their website which seems to be HEAVILY SATURATED.
    They have never promoted or posted my work on their Instagram page @emergingartistsplatform although they seem to post a newcomer almost every week.
    On top of this, they CONSTANTLY IGNORE MY DMS / EMAILS enquiring about the awful experience I’ve had with them. Their professionalism is terrible, I doubt they are even a real business, it all just seems like a MASSIVE SCAM to be. honestly don’t bother wasting your money – I wish I read this a year ago, I would’ve dodged a massive bullet.

    • Anonymous

      I am an artist and I would appeal to any artist or art purchaser not to work/ Buy or to be associated in any way with this company.

      I have never had to deal with a business as unprofessional and rude as this one. They will start off to be accommodating and pleasant but believe me it will change when they owe you money.

      If you have any doubts please read all the reviews here and online including the companies house information.

      I know for sure that I have sold work through there outlets and as yet I haven’t been paid. As the company they are currently in default and haven’t submitted any accounts since their incorporation in 2019 so its unlikely that I will ever be paid.

    • Anonymous

      Well, I have my website with them. I wrote here last year about it because I liked to give people the benefit of the doubt (well, not anymore). Over the past year, nobody messaged me even once. I was busy with school and did not contact them as well.
      I have been trying to contact them for the last month because I want to cancel my membership, but there has been no response so far.
      I emailed H…, who was responsible for answering my questions but her email does not exist. I logged into my Instagram account but could not find the person, who convinced me to sign in with them.
      Well, in my opinion, if you are an artist and good at it, stay local. 👍You do not need to pay to be promoted.
      We think we do so well but most of us, emerging artists, are just learning and need a lot of practice before we become good at what we try to do. I sold some of my works by myself but felt not good about it. It was just beginner art.

    • Anonymous

      I’m ashamed to say that I used to work for this company. We sat and worked from home just messaging as many people as we could – they wanted as many people to sign up so that they would get more money when the payment automatically renewed after a year. They paid us through PayPal- nothing was professional. We actually tried to help the artists and whenever there was an issue (for example artists wernt getting paid) jazz and lucien didn’t care and brushed it off.
      They ended up owing some of the girls thousands of pounds and are still using some of their names on social media as well as photos and videos of them – when they originally thought it was a real job.
      The owners are Awful AWFUL nasty people – they deserve everything that’s coming to them.

  • Anonymous

    They seem to retain work online even after the yearly subscription finished, which adds to the concern that they are committing art theft. I have requested them to remove my artwork end of last year and so far no response. They have damaged work of mine in the gallery and have not replied to my questions and others have complained that they have kept money from their sales. Total scammers.

  • Anonymous

    Her is a statement you can use on your sites to warn other artists about EAP.

    ARTISTS- Have you been approached by the #emergingartistplatform run by #Hansford&Sons? It appears to be a scam. There are two sides to this group: a ‘light’ facade with a dark background. There is a small leased gallery in Milton Keynes called Hansford & Sons, that runs exhibitions there and virtually, but even there the selection process appears to be random. Artists are approached usually via Instagram and invited  to display work on the #emergingartistplatform website. There is an admin fee for this but commissions and quantities of work that artists are told they can put up are apparently made up on a case by case basis, and it is almost impossible to find work unless an artist’s name is already known. #Hansford&Sons are NOT art experts from London. There is NO gallery in Great Portland Street. London addresses are paid for messaging services and phone numbers don’t work. Information from expert art sites are pasted into #Hansford&Sons web pages to give the impression that they are experts, but they appear to be a group trawling the internet for artists to subscribe to their platform. Once money is paid it is usually (virtually) impossible to get hold of them, or diverse excuses are given. The director of the company attacks artists who complain. International artists report not being paid for work sold, and buyers not receiving work. See here for more: https://howsmydealing.com/

    • Anonymous

      Hello…

      I have been a member for almost a year and yes at times I found it difficult to get through. However I’ve had a great relationship so far… I was interviewed on a video call & virtually met Jazz. I also have been invited down to showcase my work in their gallery in Buckinghamshire. This feed has me now v anxious!!

  • Anonymous

    Their gallery in Milton Keynes is open and showcasing artwork. Doesn’t look like they’re closing anytime soon!
    Jazz rarely goes to the art gallery and it is mainly 1 young woman in there.
    Police have visited more than twice but I don’t specifically know why, but assume it’s about them scamming people.
    Source – I work close by

    • Anonymous

      They have damaged my work in their gallery. My only mistake was not unwrapping the work there and checking it, I did not expect them to damage work the way they did, given that they are supposed curators. Got home, unwrapped it and an aluminium print was damaged and acrylic prints had smudges and cleaning marks. Has not replied to messages regarding what has happened.
      They have been claiming for over 2 months that there was a buyer but this supposed buyer kept changing their mind, or they travelled and the latest excuse was the lockdown. I believe this was all to hide the fact that the work had been damaged as I decided to leave the work there, since there was a “buyer” and then I could not pick up the work straight away due to other commitments. But throughout, they held that they had a “buyer” until I had enough of waiting and had another exhibition coming up and decided to go pick up the print. To my dismay, I get home and unwrap the print and it had scratches and dry splotches of some substance.

      Doesn’t seem like anyone there wants to as the messages have been seen. I have requested to also terminate my account with them, which they havent still.
      Can’t help but feel at this point that I have been scammed and that they are good at keeping up appearances online and will continue to use that to keeping scamming artists.

    • Anonymous

      SCAM of a company! Can more be done to stop this. Can we make Facebook groups and post more on Instagram so warn others of this. Police cases have been opened but more needs to be done. They take your money and don’t pay you. CANCEL YOUR SUBSCRIPTION WITH THEM SO THEY DONT RE NEW IT AND TAKE YOUR MONEY AGAIN NEXT YEAR. Horrific company.

    • Anonymous

      They have had other companies in the past that have been the same. The London address is fake. The gallery is rented. The young girls keep changing. Jazz is a disgusting bully and the other director has never been seen. They need to be sorted out.

        • Anonymous

          I can confirm jazz is a bully. I worked from my couch with no previous experience. Messaged as many people as I could just to get a small amount of money and jazz didn’t even pay everyone in the end. They make false promises. They just want as much as money as they can when the year is up and your subscription re news

    • Anonymous

      The owners are called Jazz and Lucian. I know this because of some of the messages I received. I signed up two months ago, and I received threatening replies from the so called ‘director’ Jazz….. I know where their gallery is, and I am going to go down there as soon as they re-open to demand my money back. I have contacted the police who have informed me that they have had many issues with this organisation. Seems like they are going to get exactly what they deserve eventually.

    • Anonymous

      Have you noticed that Hansford and Sons Instagram account has disappeared?

      I wish people would see through all the lies they put up on their social media…what an amateur bunch trying to steal peoples money. No wonder why so many artists are so pissed off. It feels embarrassing to admit to the audience that “the wonderful new gallery connection in London and the leading specialist of the field” was a total scam. People from all over the world have congratulated us the artists for the great new connection and getting to the next level on our careers…and it turned out to be nothing. We were fooled! They really weren’t interested in our art but our money. That is very embarrassing for the many of us and it feels so wrong. I hope the EAP will get what they deserve. So disgusting!

      • Anonymous

        Interesting. I know someone who has sold, got their money and and also been recently interviewed by them for a YouTube channel and Instagram page. Not only this they were asked by Hansford to put themselves forward for the first Concord Art Prize……https://concordartprize.com/ ….

        I mean seems legit to me.

    • Anonymous

      This is interesting, they have reached out to me regarding my art and their gallery.
      I haven’t gotten involved yet, but I know they are interested in wanting me to do something as they’re gonna get back to me any time soon.
      Thank you for letting me know just in time.

    • Anonymous

      Hello everyone, Instagram has an option “report this page” and you can select the reason Fraud, we should join and report it all also on Instagram to close them

    • Anonymous

      We all need to keep contacting everyone and showing them the police cases. So many cases open on this horrific company keep sharing over social media so that it stops others from having the same experience as us. The company take ur money and don’t pay you. Jazz is awful

      • Anonymous

        Statement for us to circulate to warn artists:

        Artists, have you been approached by the #emergingartistplatform run by #Hansford&Sons? It appears to be a scam. There are two sides to this group a ‘light’ facade with a dark background. There is a small leased gallery in Milton Keynes called Hansford & Sons, that runs exhibitions there and virtually, but even there the selection process appears to be random. Artists are approached usually via Instagram and invited to display work on the #emergingartistplatform. There is a fee for this, but commissions and quantities of work that artists are told they can put up are apparently made up on a case by case basis, and it is almost impossible to find work unless an artists name is already known. #Hansford&Sons are NOT art experts from London. There is NO gallery in Great Portland Street. London addresses are paid for messaging services and phone numbers don’t work. Information from expert art sites are pasted into #Hansford&Sons web pages to give the impression that they are experts, but they appear to be a group trawling the internet for artists to subscribe to their platform. Once money is paid it is usually impossible to get hold of them, or diverse excuses are given. The director of the company attacks artists who complain. International artists report not being paid for work sold, and buyers not receiving work.

        Please see, https://howsmydealing.com/2020/07/20/the-emerging-artist-platform/

    • Anonymous

      Did you get your money back?

      I so wish I read this feed before I signed up to them. I have made a sale, and of course never received the money. And obviously the buyer hasn’t received the art as I never received the shipping information.

  • Anonymous

    I’ve published a blog on my experiences with the emergingartistplatform and what I discovered in my research about them and from speaking to other artists about their experiences. I want to thank everyone for speaking out here. There is s good spirit of solidarity and I’ve appreciated reading the comments and not feeling alone in having got caught up in this. Please let me know your comments and thank you again for this valuable resource, I will continue to share this link widely. Just to update too. I received Jazz Jade’s reasons, though they are not reasonable at all, on not refunding me. She made a number of wild accusations as well as the usual bullying and threatening. Don’t let her intimidate you. Keep the comments coming
    blog.emilybarroso.com

    • Anonymous

      Hi Emily!

      I was trying to find your blog post about EAP but I couldn’t find it. The last blog post was from August. Could you please link it again. I would definitely like to read it.

    • Anonymous

      My recent experience with this platform has been completelly awful. I have done a sale and they did´t even notify me. I realized it because my client contacted me by instagram. When I told them al of this I had no answer. I insisted and they told me that teh shipping would be soon. I have been waiting for 1 month, I don’t know what to say to my client. The platform has her money and right now I am asking them for turning it back to her. I cannot understand how can they do that to our work, is not fair… I am really upset

      • Anonymous

        You need to contact Thames Valley Ppoce in the UK and ActionFraud and all the relelvant bodies that can help. Emily lists them at the end of her blog.

        blog.emilybarroso.com

    • Anonymous

      OMG! Similar thing happened to me. I am reading your blog . In July I did extensive search onling about Emerging Artist platform in case they were scam but found nothing at all. (Same situation with Plogix but there I at least did not pay the fee and declined). It took over a month for my profile to be up and there were artwork missing from when I sent them in. I did not receive a confirmation of payment until I, several times, hunted for the receipt and finally got one. Artwork I have added are missing photos and links do not work. Deeksha did not answer and this is when I again started researching and finally found this thread. Their Instagram account is now set on Private, though I unfollowed them weeks ago and removed all links to the site from my social media and website. I also reacted to that the INstagram account @missartcurator suddenly changed name from Abi to Jazz and so I tested it and sent to Abi and “Abi” responded on the account now having Jazz´s name on it.

        • Anonymous

          I worked there. Jazz and lucien are nasty. They had girls working from home handling the social media. Deeksha and someone else were based in India. They are a fake company after every penny that they can get

  • Anonymous

    so I was scammed by them too.
    They started out really nice, messaging me on instagram, as soon as I paid the 30 pounds communication went downhill.
    After my page was up they never replied to me anymore. Even when just asking them to put more artworks on there.

    Now I really wanna make sure it happens to no one else.
    We should let everybody know they are scammers. Just post it anywhere you can.

    If anyone has any tips or something what to do to fix this then let me know!

  • Anonymous

    I was scammed by EAP too.
    They were so nice and happy at first, getting all my info and sucking up. As soon as I paid the 30 pounds it went downhill. They did make my page but I never sold anything, I tried contacting them multiple times and they never replied. (Even when I was just asking to add more art to my page!)

    What is the best strategy to fix this? I know I wont get my 30 pounds back. But I think we should all post on social media and let everybody know it is a scam. This way people won’t sign up and hopefully they get taken down!

    If any of you have any ideas of how to fix this, let me know!

  • Anonymous

    Please contact the Metropolitan Police in London: https://www.met.police.uk/contact/af/contact-us/
    Action Fraud: https://reporting.actionfraud.police.uk/login
    UK Govt. Investigations and Enforcement Service: https://www.insolvencydirect.bis.gov.uk/externalonlineforms/CompanyComplaint.aspx?fbclid=IwAR3O9yCpTfbyX6nGe8g2epzO3oceqPtLHwW_oLlrj8wIDJ7svWOvSXlQ0zQ
    Trading Standards in London: http://www.londontradingstandards.org.uk/contact/

    The gallery being ‘legit,’ though completely unprofessional, is the ‘front’ of the business, everything else is dodgy, especially Jazz Jade. The abusive, threatening and menacing voice messages she left me…she’s mentally unwell, to my mind, a criminal, and needs to be stopped.
    Their account is in Luxembourg. There is no Hanson & Sons art gallery or expertise, only a virtual office in London and phones that are dodgy/not answered.
    Company is registered to Lucian Hector – he has a fast turnover of companies – I believe they are trying to get as many subscribers as possible in as short a time as possible.
    Take action to help other artists, see below.
    Please share this information widely.

  • Anonymous

    I do not recommend them at all, please avoid getting embroiled in such mess.

    The lack of communication is the worst I’ve ever come across from any business.
    Jazz Jade is an elusive character… I’m still waiting to hear from her in regards to a refund.
    Will happily report them to Trading Standards for not delivering what was outlined in email upon signing up.
    They do not publish their terms and conditions or refund policy online, only when you end your agreement they magically appear.

    Just do not do it.

  • Anonymous

    They contacted me, they told me that if I wanted to be part of the platform, I had to pay. When I paid they told me that in two weeks they were going to put me on their page and two months have passed and they do not appear. Several people have already written to me telling me that they are scammers.

    • Anonymous

      I’ve also lost £50 to them. Wish I’d found this link first.

      This has to be reported!! Surely this is enough evidence to take them down? 🙁

      They have a physical gallery at 73b High Street Stony Stratford. MK111AY. I’ve been there. Jazz was kind to begin, she talked ‘the talk’ and then over time became aggressive when I questioned their practice.

      I’ve also heard they scammed the previous gallery that had the property before. Still owe them Thousands ££££!?! I can only assume the rent is covered by the money we’ve spent signing up???

      Get them locked up!!

      • Anonymous

        The gallery being legit is the ‘front’ of the business, everything else is dodgy, especially Jazz Jade. The menacing messages she left me…she’s mentally unwell, and needs to be stopped.

        • Anonymous

          But what your saying just makes no sense because there are people exhibiting and evidently getting something out of it, so how could it possibly be a ‘front’. Any comment on this blog that disagrees with what you vultures are saying, you simply reply with ‘must be Jazz’. Have any of you ever met her? Have any of you even have the balls to say who you are? Your a bunch of bullies who have their panties in a twist and are hiding behind keyboards. It is shameful, really it is!

          • Anonymous

            Hello jazz. Can you not seen what you do and what you have done to people. It’s terrible. You steal people’s money and you bully and speak to people horrifically. Grow up and learn how to run a business properly then there won’t be so many complaints about you and your terrible company

      • Anonymous

        I just have my profile.
        It is not great how they organise everything.
        In Instagram the lady that wrote to me is quite active, but unfortunately they promote other artist. She promote me once and I didn’t really get enough audience. I paid my year and I am not going to pay again.

        • Anonymous

          Vultures? Bullies? You’re very knicker-twisted Jazz. It all makes perfect sense. So many of us with the same experiences, over and over again. it all makes sense, Jazz.

      • Anonymous

        I’ve heard the previous gallery owner was shady in his own right! Mr Luke McDonnell. He took government funding to help the business during corona virus and put it straight in his pocket. Didn’t even pay his debts in the gallery! He had retained local artists pieces with them in able to contact him. He had damaged an artists work without their knowledge and told them he would ‘keep it and sell it for them’. And tried to sell a lease (that wasn’t his to sell) for 30k! Sounds like the previous gallery owner was a scammer. I am a local artists on the emerging artist platform, I have sold 3 pieces (which I have always been paid for) ad actually find Jazz and her team to be very kind and helpful. I have been inundated with messages from the people on here trying to send me this blog and ultimately destroy the chances I have been given with this establishment. You guys are doing all this for £30 quid! You should be ashamed!

          • Anonymous

            jillaka@hotmail.co.uk
            This is a page to review The Emerging Artists Platform – its got nothing to do with Luke McDonald (the previous owner of the gallery in Stony Stratford) if you want to comment on his dealings, you should do so on another page dedicated to his dealings – not here. This company (the emerging artist platform) has nothing to do with him. I am an artist in Stony Stratford and I’ve heard nothing but good things about Luke – and I’ve had great dealings with him myself too. To bring him into this discussion is a poor attempt at deflecting these comments on to someone else.

  • Anonymous

    I am literally a hair’s breadth away from signing with these people. But I am concerned about all the negative reports. So I think I will pass.
    I’ve been posting on Instagram for a few months now. The one thing that makes me feel dispirited is getting messages claiming to be interested in my work which turn out to be fake. So, maybe no money spent but depressing for that reason that it’s fake.
    thanks for the caveats,

  • Anonymous

    Every time I thought the EAP was dodgey I was reassured. I recently sold a painting and a month later the website said it was still available. I only know it had been sold because the person who purchased it contacted me curious as to why it had not been received. Both myself and the buyer has been able to get answers as to what to do next. I have received no money, no email, nothing and I have someone who is now hundreds of dollars out of pocket . Side note they have since requested a refund but to no avail. As the artist I feel extremely horrible

  • Anonymous

    Hello,

    I would like to tell you about my experiences with EAP.

    First of all, don’t do business with this company!

    I can only agree with the previous speakers. The contact and behavior is impeccable – until you pay the fee.

    Lauren contacted me at the beginning. Like you, I initially thought how good the offer of this gallery is. Especially in contrast to all the other galleries out there.

    After paying the fee, however, I was unable to reach Lauren. All of my emails and Instagram messages went unanswered. I also tried to contact the company through other emails. I quickly saw that on Instagram more and more complaints from other artists were collecting in the comments under the pictures that EAP published. Lauren didn’t answer them either, but quickly deleted the comments so as not to look bad.

    Only when I threatened to file a report with the police did she promptly write back to me. In the meantime I found this page here – unfortunately a bit too late for me.
    I also confronted EAP with the link to that page. I wanted EAP to see that their plan is not working and that more and more people are complaining. EAP’s explanation was that this page is being written by only one person – a liar named Anonymous. LOL.

    I was supposed to contact Jazz and informed EAP at the same time that I no longer wanted my site to be published by them because I didn’t want to ruin my name. In response, my art promptly went online. I complained because my request was again not granted. Again no answer. As an aside, it should be mentioned that you could only find my art on the site if you explicitly entered my name.

    Contact with jazz ended with her insulting me as a stupid liar. This woman represents a company! I have never experienced such unprinting behavior by a company.

    Please please save yourself the hassle and look for a professional company.

    best regards

    • Anonymous

      SO UNPROFESSIONAL!!!

      It is unbelievably immature and unprofessional how the group of young ladies are now all fuzzing and mocking in the IG about how they really aren’t fake people after all. They are basically making fun of the people who have been concerned FOR REASON for losing their money and not receiving what has been promised. So unprofessional!

      The EAP is really missing the point of the whole criticism that has been presented here and elsewhere. The points of the criticism were that

      1. the EAP and it’s representatives have offered very poor customer service if any by not responding to emails or requests for phone calls which has OBVIOUSLY cost distrust and doubts among the artists and the buyers. They have well earned all the criticism they are getting.
      2. they have attacked verbally over artists by blaming them to be “liars”, “twisted” etc. and have even then spread the word! We have all seen the emails in this chat.
      3. they (Jazz) have behaved abusively, and bullied her customers in her emails (you can check out the emails in this chat).
      4. they (Jazz) have not taken any responsibility what so ever for her disgusting behavior towards people and serious lack of service what people have paid for.
      5. The EAP and the organization behind it (The Hansford and Sons fine Art) is not something they are telling it to be. It is run buy amateurs and they aren’t anywhere close being well known professionals or “leading specialists”. They are giving a false picture about who they are.
      6. People are angry because they feel cheated and scammed.

      This all pisses people off! People are not writing these reviews for fun. If everything was great you wouldn’t be reading this, right?

      It is obvious that the EAP isn’t taking seriously the feedback they have been given and don’t give a damn about their concerned customers. Normal people would apologize and try to do better next time.

      In my educated opinion The EAP is not giving you anything you wouldn’t get somewhere else and you don’t need them to have your career flying. Do your homework, do a very thorough background check and work only with true professionals. These people don’t belong to that group.

      • Anonymous

        Hey,

        Thanks for the advise. How long were you on the platform? These comments are really interesting… seems to be a mixture of reviews, I am really unsure what to do… could you elaborate on the scam thing? I see the comments that have been posted but I think they are real? I’m not sure if this blog is some hateful people or if it’s genuine? Please do elaborate

        A concerned artist

        • Anonymous

          Hi,

          this is a homepage for people who want to find out more about galleries in advance. We share our opinions and, above all, our experiences here. this should be a warning to all artists who are contacted by EAP.

          I personally do not write my experiences in here for any hateful reason. I was simply fooled by this company.

          As a young artist you are unfortunately a bit clueless and maybe a bit naive. At least that’s how I felt. i got involved in the cooperation because i thought EAP would be able to offer me something that i cannot achieve myself. unfortunately that turned out to be untrue.

          the company didn’t do anything for me. everything that is written about the artists on the homepage is created by the artists and not the employees of EAP. all they have to do is click copy / paste and that’s it.

          I agree with the previous speaker – inform yourself well about this gallery and do not unsuspectingly bind yourself and your name to any company! this chat should serve as an aid!

          i have had much better experiences with keeping myself fully on instagram and etsy as a sales platform. there you have everything in your own hands and you will quickly gain reach if you invest some time – not money!

          best regards

          • Anonymous

            But the thing for me is I do see positive feedback from artists on the site, I don’t think I’m naive, I’m just confused. How can there be such contrasting opinions? I still feel as if questions are unanswered… how long were you on the platform? When you say they didn’t do anything for you what do you mean? You didn’t sell a painting or you didn’t get the exposure that they talk about? It’s not a huge amount of money to part with but I don’t want to mess up my reputation ya know. Any answers welcome

          • Anonymous

            I have already presented my experiences in a long text above.

            I paid the money and from then on I couldn’t reach anyone. My site didn’t go online even after weeks, although I was assured that it would happen within two weeks.

            It wasn’t until I threatened EAP to make the whole story public that they finally got in touch very quickly. I had to be insulted and was called a liar. I haven’t got my money back until today.

            I’m not here to influence people. I am here to share my story. You can do whatever you want with it. If you are impressed by the side and can take away more positives than negatives, you have to make your own experiences.

            Wishing you all the best!

          • Anonymous

            ps. to go back to the issue of money: it’s not about whether it’s 30 pounds or 300. it’s about you paying for a promised service. if this is not done, it is legally fraudulent. In addition, one must not forget that your art is represented by someone who has cheated some people out of his money and that this gallery will also stand for teh artist’s name.

          • Anonymous

            I can only agree with the previous comments. Reading this I’m reassured that I am not alone with this very odd experience with the EAP.

            I also got a harassing email from the EAP/Jazz after she had discovered this chat. She threatened to take legal actions towards me because I had told here about my (and my collectors’) experience with the EAP. The direct quote is:

            “Your libellous and slanderous comments online are a cause for concern and it is at this stage we are wondering whether to take legal action against you. I can confirm that we will be ceasing our business relationship with yourself and deleting your subscription with immediate effect.”

            Threatening with legal actions is, to be honest, quite amusing to me. However it tells a lot about this person and her anger management issues. Therefore I decided to quit all the interactions with the EAP. I simply don’t do business or waist my time with this kind of person.

            Bullying people (calling people names and such) is absolute no go for me. Based on the stories written on this platform I personally draw the line here.
            I have zero tolerance for bullying.

            As a one last thing I want to share that one other representative from the EAP that originally invited me, a girl called Misha, has always been very nice and polite to me. And I appreciate that.

            I decided to share my experience here so the reader can make informative decision considering the EAP. Take care you all.

      • Anonymous

        Who else feels like they have been verbally abused by Jazz Jade! It’s despicable how she talks to you and tries to make you feel like your the one in the wrong. I wonder how she sleeps at night knowing that her entire existence is about how she can con you out of money and then verbally beat you up when you decide you have had enough. Karma is going to get this woman! I just wish there was a way to shut Jazz down on Instagram so she cannot do anymore damage to emerging artists.
        PLEASE STAT AWAY FROM EAP!!!

        • Anonymous

          Yes Jazz was also super abusive to me and tried saying I was sexist. I asked a female friend to read the chain of messages for me and to be honest to me as to whether I was in any way being sexist and she said not at all. Jazz is clearly a person with a few issues and I hope she can figure them out and stop conning people and treating artists so badly

        • Anonymous

          Yes. I’ve had all sorts of abuse and threats – she’s audio messaged me, she mentioned my children, vilified mocked and generally bullied me. She deleted her Instagram voicemails, they really were incriminating. But here’s an example of one of her milder ones, on the subject of my £49.99 refund request:

          “Darling your £50 wouldn’t even pay for my dog food… let alone my petrol. I have made great things happen for many artists and I’m so Jolly because despite your claims I will continue to do so! Make sure you fill out that form, that’s what you need to do try and get that £50 quid.”

          This is the form she sent. Seen it? No, neither had I. It seems to be a secret form, like the Terms and Conditions form:

          Sent by Jazz Jade to me yesterday:

          http://www.emergingartistplatform.com/account-actions

          She also said: Good Luck! and…”I’ve told you the procedure, if you don’t want to do it darling you won’t even be considered for a refund.”

        • Anonymous

          That is horrific! I’ve not been in contact with anyone names Jazz, I’ve been dealing with Lauren who seemed to disappear when I asked for a refund.
          Did you manage to fill out that form she sent? I received that same link from Lauren but I’m not even able to fill out the Instagram/Facebook Handle section. I asked them to not set my page up and instead refund me but I was completely ignored and they still went ahead a creating the page and I have received no guidance on how to fill out that form. Its infuriating!!

    • Anonymous

      Hi

      Lauren contacted me on instagram offering me the artist platform. I paid 50 pounds and did not recevie any kind of confirmation that I had paid. I explained untill I received confirmation of payment i wont be giving her my work or anything about me.

      She kept explaining she is waiting for the accounts team to get back to her. After a while I asked for a refund and now she is waiting for the ceo to get back to her.

      She will not process my refund

  • Anonymous

    To me it looks like most the positive feedback here is fake and from someone behind EAP. Each time an artist has asked a person with positive feedback for a link to their page on EAP they have not supplied.

    A genuine artist who had good feedback to provide would have nothing to hide

    Nice try EAP!

    Does anyone have any further advice on how we can take this further I feel enough of us have been scammed and it would be great for them to deal with the consequences of treating artists like this

  • Anonymous

    I wrote here a couple of days ago about being approached on Instagram by showcaserealart and being offered to be a part of EAP. After reading these comments, I started having doubts and expressed my concerns directly to the lady, who approached me on Instagram . She took them very seriously and we had a professional chat about it. There was nothing to worry about. I feel very excited to be a part of the Emerging Artist Platform. My beautiful page is all good and running and the link works. I am very grateful that I can share my art through this platform, surrounded by fantastic and professional people, and extraordinary works of other artists.
    Thank you.

  • Anonymous

    Well, I was approached on Instagram by showcaserealart. I paid, and sent them my information with all the documents on August 11th. I was told it was going to take two weeks before the site is running and that I was going to be contacted if they have any questions. No one messaged me so far so maybe everything is ok.
    I felt I was being rushed with making the decision about joining it, but I was super excited about it as well.
    If nothing shows until 25th, I’ll call my bank, stop the transaction, and report scam.

    • Anonymous

      Hello,

      I would like to tell you about my experiences with EAP.

      First of all, don’t do business with this company!

      I can only agree with the previous speakers. The contact and behavior is impeccable – until you pay the fee.

      Lauren contacted me at the beginning. Like you, I initially thought how good the offer of this gallery is. Especially in contrast to all the other galleries out there.

      After paying the fee, however, I was unable to reach Lauren. All of my emails and Instagram messages went unanswered. I also tried to contact the company through other emails. I quickly saw that on Instagram more and more complaints from other artists were collecting in the comments under the pictures that EAP published. Lauren didn’t answer them either, but quickly deleted the comments so as not to look bad.

      Only when I threatened to file a report with the police did she promptly write back to me. In the meantime I found this page here – unfortunately a bit too late for me.
      I also confronted EAP with the link to that page. I wanted EAP to see that their plan is not working and that more and more people are complaining. EAP’s explanation was that this page is being written by only one person – a liar named Anonymous. LOL.

      I was supposed to contact Jazz and informed EAP at the same time that I no longer wanted my site to be published by them because I didn’t want to ruin my name. In response, my art promptly went online. I complained because my request was again not granted. Again no answer. As an aside, it should be mentioned that you could only find my art on the site if you explicitly entered my name.

      Contact with jazz ended with her insulting me as a stupid liar. This woman represents a company! I have never experienced such unprinting behavior by a company.

      Please please save yourself the hassle and look for a professional company.

      best regards

    • Anonymous

      !!!!!!!!ATTENTION! EAP faked posts in this chat, which is supposed to have a positive effect on the company!!!!!!!!

      Hello,

      I would like to tell you about my experiences with EAP.

      I can only agree with the previous speakers. The contact and behavior is impeccable – until you pay the fee.

      Lauren contacted me at the beginning. Like you, I initially thought how good the offer of this gallery is. Especially in contrast to all the other galleries out there.

      After paying the fee, however, I was unable to reach Lauren. All of my emails and Instagram messages went unanswered. I also tried to contact the company through other emails. I quickly saw that on Instagram more and more complaints from other artists were collecting in the comments under the pictures that EAP published. Lauren didn’t answer them either, but quickly deleted the comments so as not to look bad.

      Only when I threatened to file a report with the police did she promptly write back to me. In the meantime I found this page here – unfortunately a bit too late for me.
      I also confronted EAP with the link to that page. I wanted EAP to see that their plan is not working and that more and more people are complaining. EAP’s explanation was that this page is being written by only one person – a liar named Anonymous. LOL.

      I was supposed to contact Jazz and informed EAP at the same time that I no longer wanted my site to be published by them because I didn’t want to ruin my name. In response, my art promptly went online. I complained because my request was again not granted. Again no answer. As an aside, it should be mentioned that you could only find my art on the site if you explicitly entered my name.

      Contact with jazz ended with her insulting me as a stupid liar. This woman represents a company! I have never experienced such unprinting behavior by a company.

      Please please save yourself the hassle and look for a professional company.

      PS: I wrote to the artists represented by EAP and asked them whether they had already sold anything on the homepage. Nobody sold anything.

      You too can simply ask them!

      best regards

    • Anonymous

      I thought I’d share my experience because I’m quite new to all of this.
      I signed up last month after being approached by a young girl called Lauren, great and chatty. I’ve had constant communication with her through email and Instagram and I had my page after I think it was about 14 days. It looks really great, and I’ve had exposure as well. I only went for the Basic package but hoping to upgrade to Premium next time. And I can’t believe it but I’ve sold a piece of work even though I’ve only been live for less than 2 weeks.

      I’m not one for the Internet as you can probably tell but I just wanted to shed some positivity on this page.

      • Anonymous

        Obviously someone from the Emerging artist platform-team.
        I was cheated of my money too. the gallery has not been available for weeks .. unfortunately i didn’t have a very good feeling from the start .. i would have preferred to listen to it. I have now filed a complaint with the police and also contacted a friend who works for an online magazine and is very interested in this story..

        • Anonymous

          I think too that this company is worth investigating for. I mean so many people have given their money out believing that they are working with bunch of hard core professionals and will be getting sales and exposure. Just by setting up a webpage for each individual does not deliver what has been promised and doesn’t not take away the fact that their background and knowledge isn’t what they tell it is. If this is true it is a scam, no doubt about it.

          Someone should look into the “team” that has been introduced on The Hansford and Sons Fine Art website. I doubt they are real people working for this company. (Except Jazz who has been mentioned in this chat before and who is the only person I know from the EAP who has actually posted videos in IG with her own face). At least one of them is an actor not an art specialist. The people on the website don’t have individual contact information, not even an email address. Go check it out, people!

          If you are “a leading specialist” on the market one would assume you have a team with the proper contact information on the website? You would find them in social media and they would post about this company? No email, no phone numbers, nothing.

          I believe this company is scamming people to believe they are well known professionals on the field but they aren’t. Like someone said in this platform earlier it is most likely that just one or two people running this whole thing with multiple fake ids and made up story about having this well organized team of “ART FINANCE MANAGER”, “MARKETING & COMMUNICATIONS MANAGER”, “HEAD OF MIDDLE EASTERN MARKETS” etc.

          Go see it yourself people! https://www.hansfordandsonsfineart.co.uk/ourteam

          • Anonymous

            I agree with you!
            nobody from the “team” seems to be a real person. only one person is active as an actor on twitter. they don’t seem to be real people – the quality of the photos could just as easily have come from photoshop or been generated by other websites.
            There is no LinkedIn entry, no Xing, no Facebook, no Instagram (besides the company account). Nothing about anyone. Also no other information about this gallery.
            only “jazz jade” has been holding her face in the Instagram camera since today – probably as a reaction to this chat here.

            thank you for the tip above! i have written to a few artists on instagram myself – no one has sold a picture here either and everyone complains the same …

  • Anonymous

    I have been approached on Instagram by this company few weeks ago and felt something wrong. I told them first i would be happy to join the platform and since then, they literally harass me by e-mail and on instagram !! They told me to hurry to send them all the documents. I told them to calm down as i am working. When I ask them How they proceed the shipping, they told me i ask too many questions and do not to worry about !! Seriously ??
    They told me that i should feel lucky to be part of this shit ! And then i start my research : who the hell is Jazz ?? She s using à fake Picture on instagram with an account named Léopard ?? Her team are two very young girls with fake profile pic ; they put blond californian girl pic to be more attractive !! Who is exactly behind this mess ???! That’s my question !!! I feel like they have some real artists for sure but when it comes to new one who are abroad, they behave weirdly !
    And obviously im not alone !

  • Anonymous

    How can these guys be a scam?

    THEY HAVE A BRICKS AND MORTAR GALLERY

    THERE IS A WEBSITE, INSTAGRAM PAGES THAT YOU CAN REFER TO AND SEE CONSISTENT ADVERTISING

    EACH INDIVIDUALS PAGE CLEARLY HAS THEIR FACES ON IT AND MOST OF THE PEOPLE CAN BE SEEN IN THE GALLERY OR AT THE EXHIBITIONS THEY THEY HOLD?

    I CAN SEE MANY ARTISTS WHO SELL PIECES…. INCLUDING MYSELF. THEY ADVERTISE ON THEIR OWN INDIVIDUAL ART PAGES. I KNOW I DO AND HAVE SEEN MANY OTHER ARTISTS DO THE SAME!

    THIS BLOG SEEMS LIKE A GROUP OF BITTER PEOPLE THAT TOOK THE ADVISE OF ONE ANGRY PERSON IN THE FIRST PLACE. YOU WILL LET 1 OR 2 PEOPLES PERSPECTIVE DENY YOUR CAREER THE EXPOSURE. I THINK THE SMALL PRICE I PAID FOR THE AMOUNT OF EXPOSURE I GET IS NOTHING AND IF ANYONE SENDS ME A DM ASKING ABOUT MY EXPERIENCE THEY ONLY HEAR GREAT THINGS… MAYBE THATS WHY YOU HAVEN’T MENTIONED THIS ON HERE BECAUSE I GET MESSAGES FROM ARTISTS LIKE YOURSELVES DAILY. YOU WOULD THINK THESE PEOPLE HAVE ASKED YOU FOR HUNDREDS OF POUNDS, YOU SHOULD BE ASHAMED OF YOURSELF TALKING ABOUT INDIVIDUAL PEOPLE LIKE THIS AND IT WOULDN’T SURPRISE ME IF EAP REPORT THIS BLOG. YOU HAVE NOTHING FACTUAL IN YOUR ARGUMENT, ITS EMBARRASSING FOR US AS ARTISTS.

      • Anonymous

        ATTENTION: I am very sure that the above post from EAP resisted – because you have known this page since that day !!!!!

        Hello,

        I would like to tell you about my experiences with EAP.

        I can only agree with the previous speakers. The contact and behavior is impeccable – until you pay the fee.

        Lauren contacted me at the beginning. Like you, I initially thought how good the offer of this gallery is. Especially in contrast to all the other galleries out there.

        After paying the fee, however, I was unable to reach Lauren. All of my emails and Instagram messages went unanswered. I also tried to contact the company through other emails. I quickly saw that on Instagram more and more complaints from other artists were collecting in the comments under the pictures that EAP published. Lauren didn’t answer them either, but quickly deleted the comments so as not to look bad.

        Only when I threatened to file a report with the police did she promptly write back to me. In the meantime I found this page here – unfortunately a bit too late for me.
        I also confronted EAP with the link to that page. I wanted EAP to see that their plan is not working and that more and more people are complaining. EAP’s explanation was that this page is being written by only one person – a liar named Anonymous. LOL.

        I was supposed to contact Jazz and informed EAP at the same time that I no longer wanted my site to be published by them because I didn’t want to ruin my name. In response, my art promptly went online. I complained because my request was again not granted. Again no answer. As an aside, it should be mentioned that you could only find my art on the site if you explicitly entered my name.

        Contact with jazz ended with her insulting me as a stupid liar. This woman represents a company! I have never experienced such unprinting behavior by a company.

        Please please save yourself the hassle and look for a professional company.

        PS: I wrote to the artists represented by EAP and asked them whether they had already sold anything on the homepage. Nobody sold anything.

        You too can simply ask them!

        best regards

    • Anonymous

      I agree- I have seen their exhibitions and met a couple of them & they are lovely people . yes you might have had a bad experience and you are entitled to that but it is all sounding very nasty- and how do us actual artists know who you are and if you are legit. You keep asking who we are but who are you and how do we know you’re not one person writing all these bad comments?

    • Anonymous

      I don’t see this criticism being from only 1-2 people? It seems there are many many artists that are unsatisfied with the service or the lack of it. Not only are the reviews written on this platform but some others too.

      People are entitled to their opinions. It is only natural that people write their experience and reviews online. Of course you will get angry people after you and bunch of negative feedback if your service isn’t what has been promised and what people have payed for. People also do get angry if their time has been wasted, not only for the “small amount” of money they have lost. It would be wise for the staff to learn from the feed back rather than fight and rage about it.

      It isn’t a scam? Scam means dishonesty in the sense that for example a service isn’t what the buyer has been told to. There might be some sort of activities within the EAP but at least to me only advertising the company being “one of the leading specialists on the market” seems dishonesty from a company which has just recently been founded and which no one has ever heard of including many of the actual leading specialists. These kind of contradictions added with for example the information that has been shared in this forum does make the company look a bit shady.

      And I must say, to me it looks very much like the staff is writing these nice reviews (including the angry one). 🙂

    • Anonymous

      I think you are most likely one of the people behind the emerging artist platform. You say there is nothing factual? What about the message chain I included belownwithbhow rude and verbally abusive their employee was?

  • Anonymous

    But all the artists are listed on their pages and website and you can have a video call with them? I don’t see how they can do that if they are fake? I might book one to talk to them and see

  • Anonymous

    Im so glad Ive found this chat. They contacted me recently via instagram, looks good, thought id do a bit of research before jumpping in! dont think im going to be!

  • Anonymous

    I paid the fee for me being advertised on their website but this never happened. Also, they stopped responding to my emails and messages and their chat is always offline. Seems like a scam to me.

    • Anonymous

      I paid the fee and then all the interaction stopped. I emailed them two weeks after, asking what happened and didn’t get any answer. Until I paid they were very active I must say…I contacted my bank and reported the transaction as being a scam, got my money back and learned my lesson.

  • Anonymous

    Hi all,

    Thank you for sharing your experiences. I’m not sure if I am the one who Jazz refers to on the chain above when saying:

    “This is an artist that cancelled the delivery we payed €150’s for. She’s very bitter and twisted and has been on a rampage for some time now. She has caused so much inconvenience for the buyer and we have now cancelled the sale and refunded the buyer his money.”

    If so, I want to clarify a few things. Not for me but for people who are reading this and maybe are considering to join the EAP.

    First of all I never cancelled anything. That simply isn’t true. The actual truth is the opposite: I was trying to have them to organize the shipping but they totally failed to do that. Jazz or who ever she/he is, is making things up and taking actions that are, at least to me, very suspicious. If the whole thing isn’t a scam they apparently are not professionals at all.

    Secondly The EAP ignored the messages that my collectors send to the EAP when they asked after their paintings they had purchased over a month ago. (The shipping is promised to be within 3-5 business days.) The only way the both of the buyers managed to get their money back was by contacting their own bank and credit card company and asked them to cancel the payment. The EAP has not returned their money voluntarily! I know this all because I happen to know both of these buyers personally. Their experience has been awful and they both think they have been scammed by the EAP and are obviously very upset. Luckily the collectors new this whole show wasn’t on me and our collaboration continues without the EAP.

    As a conclusion I am not sure what is it with this whole company. All I can tell you on my side is that I am well established criminal attorney, I don’t make things up or appear “twisted” as Jazz has put it. Within the art scene I am just a regular person making art and trying to sell it as all the artists do. My advice is to stay away this whole thing. It isn’t what they tell you and there is clearly something very much wrong with it.

    • Anonymous

      Hi there

      Thank you for sharing your experience with them. Do you by any chance have any suggestions of what I can do to make this more public? I believe I will not get my £29.99 back although my page wa alive only a day or 2 before i experienced the unprofessional service and verbal abuse from Jaz. I would simply like to make sure other artists do not get duped into this and also wnd up receiving unnecessary abuse from them.

      Many thanks

      • Anonymous

        Maybe an (art) journalist would like to investigate this? A company established a year ago, minimum capital, claiming to be a leading specialist on the market with odd organization structure and multiple fake ids… Sounds curious and worth investigating for sure.

        • Anonymous

          Thanks God I found this chat !
          I have been approached on Instagram by this company few weeks ago and felt something wrong. I told them first i would be happy to join the platform and since then, they literally harass me by e-mail and on instagram !! They told me to hurry to send them all the documents. I told them to calm down as i am working. When I ask them How they proceed the shipping, they told me i ask too many questions and do not to worry about !! Seriously ??
          They told me that i should feel lucky to be part of this shit ! And then i start my research : who the hell is Jazz ?? She s using à fake Picture on instagram with an account named Léopard ?? Her team are two very young girls with fake profile pic ; they put blond californian girl pic to be more attractive !! Who is exactly behind this mess ???! That’s my question !!! I feel like they have some real artists for sure but when it comes to new one who are abroad, they behave weirdly !
          And obviously im not alone !

    • Anonymous

      Jazz is a very disturbed and hateful woman. She seriously needs help! I would probably be on edge too if I had to keep up with all the lies, dual identities ( many different Instagram accounts with different pics and names however it’s all the same person) and running a scam operation. Also check out EAP staff….their Art Consultant, Matt Lautman is actually a wanna be actor ( check it out @matthewlautman1 on Instagram) . That’s got to make you feel comfortable knowing a struggling actor is checking out the artwork. No wonder no one is getting their artwork featured as this guy wouldn’t know the difference between an apple and an orange.
      It’s all a sham and I cannot wait for the day when Jaded Jazz and her fraudulent team go down the drain and hopefully to jail too!

      • Anonymous

        I have got the same impression that there are multiple Instagram identities but there is only one person behind them all. I have googled every staff member on the Hansford and Sons Fine Art and I can’t find anything on them. Not in LinkedIn or elsewhere what so ever. It simply doesn’t make sense to me. If there was only one person behind it all it would explain a lot.

        • Anonymous

          Jade has a team of rats working for her. She is the ring leader and her trained puppets also have alias names. If you were running a clean operation why would you need false names and photos? Because EAP Is One Big Scam!,,
          Shame on them for preying on emerging artists!

  • Anonymous

    More of the conversation from Jazz at EAP and myself this morning

    Jazz to me

    Ok Slick Rick. Let’s see where it gets you 😉

    Me to Jazz

    You keep doing a great job. Take care

    Jazz to me
    I DNT need to take care you do lol

    Me to Jazz

    Jaz you seem to be a really mean person. I dont know why. There is to need to take it out on customers and people you dont know. I hope you can learn to be kind. All the best

    Jazz to me

    I don’t like your attitude towards woman, I have mirrored the way you have spoken to me. You seem to I am below you sweetheart, like a piece of dirt underneath your shoe and I am certainly not. The issue is you have SOO much to say about something you haven’t even begun? You seem like a bitter and twisted man and it’s sickening. There are many things going on this world and negativity and your attempts to try and discredit hard work that you don’t even know if is good or not puts you in a really bitter light. DROP ME OUT!

    Me to Jazz

    Ok Jaz. Like unsaid around 3 times already all the best. You have a good day and hopefully things get better for you

    Jazz to me

    I’m doing fab Hun you needn’t worrry about me. Just sort yourself out… go down to Greenwich market and sell yourself 😉

    Me to jazz

    Again you are just being spiteful. Bye Jaz.

    Jazz to me

    Oh hun I don’t need to be spiteful. You are situated in Greenwich Market 😉

    Me to Jazz

    Yes are you implying there something wrong with this? Let me remind you this entire chat is being shared online. I have reached put to multiple organisations and artists already. I dont really understand why you continue to be rude.

    I will make sure to include in my posts that your company is well aware that I was bullied growing up and have mental illness (depression) this is all in my bio. And yet you as a representative of your company bully a mentally I’ll paying client

    • Anonymous

      That is just unbelievable! I am sorry for your experience. What a mean person! I think it is very important that you share your experience so that people get to know what kind of people and organization they are dealing with. Shame on the EAP!

      • Anonymous

        Very disturbing to read such conversation. What is this company anyway? There isn’t much of it online. And is this how the EAP wants to treat their clients? Is this how they want to present themselves to the public? There are so many artists signed up already…If I was the owner or the superior of the company I would apologize on behalf of the whole company and would give a strict warning to the person writing such things. I will share this information with my cooperation partners and ask if anyone knows more about it.

  • Anonymous

    My page took around 6 weeks to get set up. When I was told it was live i checked under the artists featured and mine didnt appear. They told me that my page will appear when someone searches my name (unfortunately i am not famous). When I asked why I was not made aware of this before signing up and also sent the link to this page the employee I was dealing with missartcurator (Jazz) for very rude and defensive and said I had a chip on my shoulder and that she cod see I would be difficult to work with I asked for cancellation and a refund and she said I wont be getting a refund and my account will be cancelled with immediate effect

    Here is the chain where she was incredibly rude and unprofessional

    Me to EAP
    Hi there

    I hope you are well?

    I have been told by kelley_eap to contact you with my queries.

    I was told by Kelley today that my page is now live on the site emergingartistplatform however looked I saw it is not under the featured artists section.

    Kelley said you need to search by name and sometimes it will appear under that section as the artists are on rotation.

    Here are my queries

    1) why is this not mentioned when getting people to pay and sign up

    2) why are artists pages on rotation instead of always appearing under the featured artists section (no one will search my name to find my paintings as I am not famous)

    3) if this works in rotation when will my page appear under this section

    4) what promotional work will be happening to promote my paintings and when?

    This has taken around 6 weeks to get my page set up and quite a few of my questions to Kelley have gone unanswered spin am hoping you can help

    Many thanks

    Missartcurator to me

    1 & 2) We simply cannot feature every artist at the same time other you would be in a situation where you’ll never be seen this is why we rotate. You are not just in a “search your name” situation, your work will also come up under the categories relevant to you (ie: medium, country of origin etc). There are many different types of features so it isn’t just limited to one featured artist page. Therefore we do not need to tell you this because it is not relevant information.

    3) we will let you know when your page will be featured

    4) this is all explained to you when you had your initial email. Different opportunities arise at different times, it all really depends, this makes the “when” side of it hard to confirm

    The questions you are asking cannot be answered head on because there are many different opportunities and chances of features and exhibitions. This is probably why Kelley found it hard to answer your questions and has directed you to me.
    All the best
    Jazz

    Me to Jazz

    Hi Jazz

    Saying “we do not need to tell you this because it is not relevant information” is not a reasonable response. I have messaged you asking about it as I feel it is misleading for paying artists to not feature there and not be told how our work can even be found.

    Another artist who uses tour platform was telling me about the poor service they received and forwarded me this link I would be interested to hear what you guys have to say about the comments there.

    https://howsmydealing.com/2020/07/20/the-emerging-artist-platform/

    Jazz to me

    I feel as if I am under investigation by the police!

    This is an artist that cancelled the delivery we payed €150’s for. She’s very bitter and twisted and has been on a rampage for some time now. She has caused so much inconvenience for the buyer and we have now cancelled the sale and refunded the buyer his money. I find it very bizarre that you are trying to find negatives rather than looking for positives. It’s very easy to navigate the site and I extremely unsure why you are searching for an answer to a question that is unveiling.

    What more do you want from us? We have created your page, I have answered your questions… this isn’t the greatest foot to get started on really is it? Your attitude is very anti and to be honest I’m sensing that it will be very hard to work with you!

    Me to Jazz

    Hi Jazz. Your answer is very rude and not professional at all. Please provide a full refund and I will be spreading the word in how poor and unprofessional this has been

    Me to Jazz

    It took around 6 weeks to get my page set up with many mistakes along the way. I have asked many questions which simply were never answered. I also didnt look for negatives someone willingly sent me that link si of course I would ask your opinion as you are a representative of the company. Please supply confirmation of cancellation and full refund

    Jazz to me

    Are you aware that you also have a responsibility to speak professionally? How would you know if our service is poor and unprofessional if you haven’t even had it yet? Your page has been created and hard work has gone into it, you will NOT be provided with a refund for this reason. Everything is in writing Ricky, so it’s quite evident that I have answered your questions and you have a chip on your shoulder. I will not be spoken down too, or ‘grilled’ over utterly ridiculous questions. Your subscription will be cancelled with immediate effect.

    I will wish you the best of luck with your future

    Regards

    Me to Jazz

    If you are not giving me a refund for those lack of service in will be taking legal action. I have not been rude to you or unprofessional it is you who has been rude and clearly has a chip and do not offer a service that you are paid to do. Please provide me with contact details of your manager or someone more senior/professional.

    Jazz to me

    How would you know that? Off the back of someone else’s information? I am as high as it gets I’m afraid Rick. It’s very clear that we have provided you with a page with your artwork on and all of the paper trail to go with it. Unfortunately for this reason, you cannot get a refund of £29.99. Probably best to take it up with your legal advisor so that they can set you straight.

    Best of luck with your career

    Me to Jazz

    Hi Jas, how would I know what? If you are as high as it gets and I cannot get any further assistance within the company then I simply want my refund. Read through this chain and you will see you have been very rude and defensive when I have simply asked questions and supplied an article which was sent to me asking your opinion. Hopefully you can stop and think for a moment and realise this is not how people should treat eachother and I’m sure you as a customer never would accept this sort or response. Failure to provide me with a refund for the service which I paid will mean I will be reaching out so more people are aware of the treatment they can expect from this company. I wish you all the best with your career…

    Jazz to me

    Your threats don’t concern me Ricky, because if you really take a step back and look at the answers I provided you with at day 4 of being live on the site… I think many people would see that your negativity has been influenced by someone else’s review (I note you keep referring to this article, which I have answered) but again I am not obligated to give you my opinion. I have many artists that are truly satisfied with the service we are providing, they are exhibiting, selling and gaining new exposure and clients. It’s a shame your small mindedness has prevented you from experiencing the same

    Me to Jazz

    Jaz I will not be going back and forth anymore. I hope you have a pleasant evening and at some point calm down and take a step back and realise this isnt how you treat customers. I will be posting our conversation on an online forum. All the best

    Jazz to me

    I’m so pleased because then people will have a really good insight. I’ll make sure I let all of our clients, investors and galleries know that it’s best to stay clear of yourself because your problematic.

  • Anonymous

    I have an exhibition lined up with them in a couple months too and I have never had a problem with them? I am based in Sweden and have never had any issues with them. I was sceptical at first but booked a video call with them and they were great

  • Anonymous

    In comparison to saatchi they’re far superior. A little slow with communication sometimes but I put this down to Covid-19. I have an show lined up in September in one of their galleries this costs me nothing but commissions. The exposure on their Instagram page brought me lots of DM’s and new interest. So far so good

  • Anonymous

    I have actually had a really great experience with the Emerging Artist Platform, I have sold 3 works and the whole process was so easy and convenient. I am surprised that you have had this experience because they have always been so great to me!

  • Anonymous

    I too have had problems with them. They are very difficult to get hold of. I sent an email via their website and have never received a reply (only an automated acknowledgement of receipt of my email). The telephone number on their website does not work and google brings up the number as a nuisance caller. The only way I got my page created was by pestering the 2 scouts who originally contacted me through Instagram, (even one of those ignored my request until I made a bigger fuss!) I did consider that maybe they are short staffed because of Covid19. The curator who set up my page advised me about getting more work put on my page, but the link he set up did not work because of a typo! I did manage to send my work but I am still waiting for my page to be updated!! I am loosing my patience and think I will cancel. At least it was not a lot of money to join, but is this how they make some of their money?

    • Anonymous

      I think it is a scam. That’s how it seems. They just take the money and leave it there.

      The Hansford and sons (company) has been found just a year ago or so. Their capital really is only 1 British pound! They don’t share their real address or phone number. The people who I have been communicated with (at the EAP) are either playing it or have absolutely no idea what they are doing. Don’t fall for this and don’t advise your collectors to buy from them. They will lose their money too.

      • Anonymous

        Don’t go near this company! They are total scammers. They present a nice package and at a fair price but once they get your money, they don’t respond to you. Might as well flush your money down the toilet!

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